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SHIPPING & RETURNS

Online Shipping Policy

This Shipping Policy is for GameOut Solutions LLC and was last updated on 08/01/2023.

 

1.SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

We offer standard shipping through UPS. Prices vary on customer's location, and weight of the shipment.

 

2.PROCESSING TIME

 

Orders are processed within 02 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

 

3.CANCELLATIONS

 

After an order is submitted, processing begins ai1d the order cannot be canceled. If there are questions about canceling an order, please contact us.

 

4.RETURNS

 

Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, see below.

 

5.DELAYED ORDERS

 

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

 

6.DAMAGED ORDERS

 

GameOut Solutions LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

 

7.SHIPPING RESTRICTIONS

 

- Orders cannot be shipped to P.O. boxes.

 

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

 

For questions about this shipping policy, , please contact us at email customerservice@gameoutsolutions.com

Online Return & Exchange Policy

1. RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted within 30 days of the delivery date. To initiate a return or exchange, please contact us at customerservice@gameoutsolutions.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange.

 

2. RETURN SHIPPING. Shipping instructions will be included with your return authorization.

 

3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packaging.

5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

 

If you have any questions about this return policy, please contact us at email customerservice@gameoutsolutions.com

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